shopping faqs
No.5
questions
common online ordering
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shop home
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the studio collection
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season & holiday
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ordering info
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common questions
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Not when ordering from The Studio Collection or Holiday/Seasonal offerings. If you have a favorite bloom (or one you really dislike) we’re happy to hear those requests and you can leave that comment on your order. However, this does not guarantee we’ll be able to include it in your arrangement. We use our creativity and discretion when it comes to ordering the very best our growers and wholesalers have to offer. If you’d like more control or customizations, we recommend inquiring about our Full Service Floral Design services.
Do I get to select the flower varieties?
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No. The sample arrangement is demonstrating size and color only. Each season provides us with new variety options in these color palettes. The overall look will remain the same, but the flowers are custom, with nature ensuring that no two event days or arrangements will be exactly the same. We’ll select the best available blooms for your date.
Am I getting the exact arrangement shown on the website?
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We are a small floral boutique with limited space for flowers. As such we can only provide arrangements for a limited number of weddings and occasions each weekend. We recommend placing your order as soon as you know you want us to be a part of your celebration - as far as 6 months prior to the event date when placing an online order. We can accommodate events with shorter notice, in as little as 2 weeks’ prior or as our availability allows. Smaller orders can be placed with 3 days’ notice, or as outlined in individual listings.
How far in advance can I/should I place my order?
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No. The Studio Collection is an easy ordering option, designed to help you quickly check off one more item from your to-do list.
Do I need to set up a consultation or studio visit before ordering from The Studio Collection?
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You can pay for your order online at the time of purchase. If your order is over $500, we can work with you on a payment schedule if needed on an individual basis. Select “cash payment” at checkout and we’ll email you more details. A minimum of 25% of your total order is required to confirm your order/reservation. The complete balance is due no later than 2 weeks prior to your pickup date.
Do you offer payment plans? Do I need to give The Day’s Design a deposit?
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All retainers are nonrefundable, but can be transferred to another date as availability allows. You can read our return policy and full online contract HERE.
What happens if my wedding/event is cancelled?
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The Studio Collection is designed to be a simplified way for you to get our signature style blooms, without the fuss of full service designs (extra meetings, design & service fees, etc). As such, prices reflect flowers and arrangements being picked up by you from our studio in Harbor Springs. On occasion we can accommodate local deliveries but please check with us before placing your order. Additional fees will apply.
Can you deliver and setup my event?
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There is no order minimum for our online shopping options, you control the order size that fits your needs. From one perfect arrangement for a hostess gift to flowers for a reception of 300 (although we recommend bringing along a few friends with vans and SUVs for an order that size!)
Is there an order minimum/maximum?
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Our online shopping options are all listed. If you’re looking for a custom color palette for your wedding/event, we would be happy to chat more with you about our Full Service Floral Design options, fill out our inquiry form HERE.
Can I order flowers in a different palette?
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Our hours and location are listed HERE on our contact page. Need an earlier pickup time to make sure you have plenty of time to setup your event? Just send us an email and we’ll be happy to see what we can do for you!
Where is your studio and what are your hours? Can I pick-up an order outside of those hours?
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Have another question? Send us an email at hello@thedaysdesign.net, we'd be happy to help you out!
